Wednesday, March 25, 2015

Understanding The Need For Active Directory Password Reset

By Zelma Hurley


Businesses nowadays have become reliant on computers. Most of the tasks that the employees need to perform are done on the computer. As it is, employees are get their own work station to make out possible for them to perform the tasks that they have to get done every time.

These work stations properly protected with the necessary security features. This is especially true if the data that are handled in these computers are very sensitive. Forgetting the pass code is often going to be an issue though. With the Active Directory Password Reset feature, it should no longer be.

Most businesses have their own facilities that will resolve these log in issues that employees tend to experience every so often. Help desks like these are being manned by technicians. They would be responsible towards ensuring that employees who get locked out of their computers can get their log in details back.

If there is one down side to referring to these help desks though, it is the fact that it may take them a significant amount of time to get the issue fixed. They often need to create tickets for these issues. Often, one has to wait for about twenty-four hours for the new log-in details to take effect.

Businesses have to find the right solution though that would resolve this issue in a much faster manner. Them is of essence for these kinds of operations and it matters that passcode resets have to be done in such a way where they would take less time. This ensures that downtime is limited to a few minutes only and losses are prevented.

There are options that would allow employees to get their log in credentials reset a lot faster. They can achieve this through using the windows active directory. This means that there would be no need for the, to call the help desk. No ticket is needed. The issue is fixed within a few minutes.

Most of the issues that help desk handles tend to involve employees asking to get their login information reset. This often undermines the other more important work that the help desk people have to perform. With the self help option, this should be significantly reduced along the way.

It is actually easy for one to get the login details reset in the event that he forgets them. If using the windows system, pressing the Ctrl+Alt+Del keys would allow one to get to the directory option. Here, there is a choice to change the security code. This often fixes the login issue.

In the event of domain users who got locked out of the computer, a different option may be available for them. For instance, they may be asked to provide answers to certain validation questions. This ensures that them and only them can be allowed to log in on the computer since they are the ones who know the right answers.

Tools like these are available either paid or free. If you want to get the ones with better features, the paid solutions would be ideal. Just test them out though, get a free trial if you must to assess if it is indeed the right solution for you.




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