It does not matter how large or how small a business is, they all need IT support. It could be a one man operation or it could envelope an entire team of people. No matter what the size and scope of the team one thing is for sure, they are needed. A company without such a department might as well not even try to do business.
Smaller businesses sometimes try to get away with not using a dedicated IT support team. They sometimes think that because they are small or only operate a few systems or just one server, that they can get away with just utilizing the knowledge of one or two employees to maintain the systems. This might work at the beginning but not for the long term.
There are however other forms of this help that takes place but for some reason people do not consider. This is the freelance support. People who have been working with computer systems for a very long time and have every bit the experience and knowledge of the professionally trained people who are normally called upon.
Something on that scale, even for a very small company, can be enough to cripple or in some cases, completely kill the business. Companies have gone out of business for less and if these types of scenarios take place where there is no IT support, it could be the end of the road for everybody who works at the company.
One problem with doing things this way is timing. If the computer problem is a bad one and it is stopping something essential from happening, the company will have to wait for the team to arrive. This means that this essential task does not get accomplished until the computer is fixed which could take some time. Had the crew been on-site already the problem would be fixed much sooner.
In such cases those who did not attend college are actually the people who are the better hire. Unfortunately the people doing the hiring do not see it this way and continue to stick with hiring those straight out of college even though they have no experience. It is a sad circumstance for those without the college degree. Their experience should equal the others knowledge, but they do not agree.
Again, if the crew was an on-site crew, they would already have this information. They would know how important the system itself was to the business. They would know the file system, they would know the employees, and they would know exactly what happened to the computer, where it belongs in the network and so forth.
IT support might come in several forms, but as we can see one is not just as good as the other. This is computers that we are talking about here too. Nothing is "almost" fixed. Everything in this field is either on or off. It is either fixed or it is not. So when people who can fix things just as good as other people are hired you are not getting what you pay for.
Smaller businesses sometimes try to get away with not using a dedicated IT support team. They sometimes think that because they are small or only operate a few systems or just one server, that they can get away with just utilizing the knowledge of one or two employees to maintain the systems. This might work at the beginning but not for the long term.
There are however other forms of this help that takes place but for some reason people do not consider. This is the freelance support. People who have been working with computer systems for a very long time and have every bit the experience and knowledge of the professionally trained people who are normally called upon.
Something on that scale, even for a very small company, can be enough to cripple or in some cases, completely kill the business. Companies have gone out of business for less and if these types of scenarios take place where there is no IT support, it could be the end of the road for everybody who works at the company.
One problem with doing things this way is timing. If the computer problem is a bad one and it is stopping something essential from happening, the company will have to wait for the team to arrive. This means that this essential task does not get accomplished until the computer is fixed which could take some time. Had the crew been on-site already the problem would be fixed much sooner.
In such cases those who did not attend college are actually the people who are the better hire. Unfortunately the people doing the hiring do not see it this way and continue to stick with hiring those straight out of college even though they have no experience. It is a sad circumstance for those without the college degree. Their experience should equal the others knowledge, but they do not agree.
Again, if the crew was an on-site crew, they would already have this information. They would know how important the system itself was to the business. They would know the file system, they would know the employees, and they would know exactly what happened to the computer, where it belongs in the network and so forth.
IT support might come in several forms, but as we can see one is not just as good as the other. This is computers that we are talking about here too. Nothing is "almost" fixed. Everything in this field is either on or off. It is either fixed or it is not. So when people who can fix things just as good as other people are hired you are not getting what you pay for.
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