Wednesday, November 21, 2012

The Latest Telephony Technology Available For Businesses

By Robert V. Pridemore


The responsibility of technology in business is constantly becoming critical to success and that includes the world of Telephony and the communications capabilities that it offers. The manner in which businesses make use of telephones and related devices has changed a lot in recent years. Thanks to the Internet, phone technology has changed forever and now allows you to be constantly connected. Older phones only enabled you to make phone calls, but now you can use them to perform tasks that used to require several different pieces of equipment. If you would like to improve the phone service or hardware that your business is currently using, consider some of your options as well as the benefits of making a change.

One change that has dramatically altered the way many businesses look at phone services in the invention of Voice Over IP, or VOIP, phones. This technology does away with standard phone lines and instead manages all calls and related services through the business's Internet connection. The rates on VOIP calling plans are substantially lower than those that depend on traditional phone lines even though both have the same services like voice mail, caller ID, call conferencing, fax, and call recording. You can find a number of VOIP providers online and request a monthly cost estimate from their websites to help you decide if your business could benefit from this technology.

Even the top quality telephony service plan will be useless to you if you are not using the latest models of telephones. Regular office phones should be able to handle at least two incoming lines and offer additional keys that make it easy to forward, hold, and conference multiple calls. Well known business phone makers have even made some models that feature touch screens and elaborate call management options.

No matter what size business you are running, telecommunications is certain to be a massive part of monthly expenses. For that reason you should patiently and thoroughly compare all VOIP plan offers and telephone equipment. You can do this by requesting quotes - in person, on the phone, or online - from a variety of telecommunications providers.

The business world has benefited in big ways from advances made in telephony equipment and services. If you take time to understand the differences between several telephone service options for your business, you can select the one best suited for your needs.




About the Author:



No comments:

Post a Comment